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Laundry Master
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Frequently Asked Questions
Got questions? We've got answers.
How does pickup and delivery work?
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Book a pickup through our website or WhatsApp. We arrive at your door, clean your clothes, and deliver within 24-48 hours. Free pickup & delivery!
What areas do you serve?
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We serve Vesu, Adajan, VIP Road, Piplod, City Light, Althan, Pal, and surrounding areas in Surat.
How long does cleaning take?
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Standard turnaround is 24-48 hours. Dry cleaning may take 48-72 hours. Express same-day service available.
Is there a minimum order?
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No minimum order required! Free pickup and delivery on all orders.
How do I track my order?
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After placing an order, you can track it in real-time from your account dashboard. You will see status updates at every step.
What if my clothes are damaged?
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We take utmost care of your garments. In the rare case of damage, we offer full compensation.
Do you use eco-friendly products?
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Yes! We use premium, eco-friendly detergents that are gentle on clothes and the environment.
Can I schedule a recurring pickup?
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Yes! Contact us on WhatsApp to set up weekly or bi-weekly recurring pickups.
Still have questions?
We're here to help!
💬 WhatsApp Us
Laundry Master Support
Online - typically replies instantly
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Namaste! Main Laundry Master ka assistant hu. Aap mujhse order status, pricing, pickup, payment ya koi bhi sawaal pooch sakte ho.
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