Terms & Conditions

Company Details

Registered Name: NTorJewel
Brand: Laundry Master
Contact: +91 8673858711 | [email protected]
Address: Vesu, Surat, Gujarat 395007

1. Service Agreement

Laundry Master (NTorJewel ke dwara operated) ki services use karke aap in terms se sahmat hote hain. Humari services mein wash & fold, wash & iron, iron only, dry cleaning, blanket cleaning, curtain cleaning, aur shoe cleaning shamil hai.

2. Product Damage Disclaimer

Kisi bhi service mein product/garment ko kuch bhi hota hai jaise - color fade, shrinkage, fabric damage, button loss, zipper damage, stain set hona, ya koi bhi damage — to uski zimmedari company ki nahi hogi. Customer apni marzi se aur apni responsibility par service le raha hai.

Hum apni taraf se puri koshish karte hain ki aapke kapdon ka best care ho, lekin laundry process mein kuch items ka damage hona possible hai, jiske liye company responsible nahi hogi.

3. Pickup & Delivery

Pickup ka estimated time order place hone ke 8 hours ke andar hai. Delivery ka time service type aur order quantity par depend karta hai.

4. Payment

Payment Cash on Delivery (COD) ya Online (UPI/Card/NetBanking) se ho sakta hai. Wallet balance bhi use kar sakte hain.

5. Governing Law

Ye terms Indian law ke under governed hain. Koi bhi dispute Surat, Gujarat ki courts mein resolve hoga.